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Getting started
3Sign up, shorten your first link, invite your team.
Links & redirects
9Slugs, custom domains, expiry, password protection, A/B.
Analytics
3Click events, geo, devices, conversions, exports.
Custom domains
3DNS setup, SSL, on-demand TLS, troubleshooting verification.
API & SDKs
4Authentication, rate limits, webhooks, MCP server.
Integrations
23Connect Elido to Slack, Zapier, n8n, GA4, HubSpot, AI agents.
Billing & plans
4Plans, EU VAT, invoices, plan changes, refunds.
Security & SSO
5SAML, SCIM, audit log, IP allow-list, 2FA.
Top articles
Getting started
3Sign up, shorten your first link, invite your team.
Create your Elido account
Sign up for Elido in under a minute and verify your email so you can start shortening links.
Shorten your first link
Create a short link in the Elido dashboard, customise the slug, and copy it to your clipboard.
Invite your team
Add members to your workspace, pick the right role, and (optionally) wire up SCIM for auto-provisioning.
Links & redirects
9Slugs, custom domains, expiry, password protection, A/B.
A/B variants on a short link
Send one short URL to two or more destinations split by weight, and measure which destination converts better — without leaving the link list.
Bio pages (link-in-bio)
Build a mobile-first landing page that hosts every link you want to share from one short URL — useful for creators, podcasts, and physical-print campaigns.
Bulk import links from a CSV
Format a CSV, import up to 50,000 links in one run, and fix errors the importer flags before anything is written.
Customise your slug
Pick a memorable slug, keep it short for QR codes, and avoid the case-sensitivity gotchas.
Mobile app deep links
Open your own iOS or Android app from an Elido short link when installed, and fall back to the App Store or Play Store otherwise.
Set link expiry and password protection
Make a link self-destruct on a date, after a click count, or behind a password.
QR codes
Generate, customise, and download a QR code for any short link — including colour, logo, and vector formats for print.
Smart link rules (geo, device, time, language)
Send the same short URL to different destinations based on the visitor's country, device, time of day, or browser language.
UTM parameters and campaign tracking
Add UTM tags to links individually or via the campaign builder, and see attribution flow end-to-end in GA4.
Analytics
3Click events, geo, devices, conversions, exports.
Understanding click events
What we record on each click, what we don't, and how the data flows through our analytics pipeline.
Conversion tracking
What a conversion is in Elido, how to send conversion events, where to place the pixel, and how attribution windows work.
Export your analytics data
Download click events as CSV, schedule recurring exports, or stream into ClickHouse from your own pipeline.
Custom domains
3DNS setup, SSL, on-demand TLS, troubleshooting verification.
Add a custom domain
Bring your own domain (e.g. links.acme.com) to Elido and have TLS provisioned automatically.
DNS verification troubleshooting
What to do when a custom domain stays stuck on Pending — a checklist for the most common DNS misconfigurations.
Troubleshoot TLS errors on a custom domain
Why TLS certificate issuance failed and the three fixes that resolve 95% of cases.
API & SDKs
4Authentication, rate limits, webhooks, MCP server.
API keys and SDK quickstart
Issue your first Elido API key, set the right scopes, and shorten a link from the command line.
API rate limits
Per-key limits by plan, the response headers you should read, and how to handle 429s gracefully in your client code.
Rotate or revoke an API key
Roll a new key, retire the old one, and clean up after a leak — without breaking live integrations.
API key roles and permissions
The three key roles (viewer, editor, admin), which one fits common use cases, and what to do when you hit a 403.
Integrations
23Connect Elido to Slack, Zapier, n8n, GA4, HubSpot, AI agents.
Browser extension
Install the Elido extension for Chrome, Edge, Firefox, or Brave to shorten any URL with a keyboard shortcut and see click stats on visited pages.
Connect Asana, ClickUp, Trello, or Monday.com
Overview of how to connect each of the four main project management tools to Elido, and how to pick the right one for your workflow.
Connect Discord to Elido
Create a Discord incoming webhook, paste it in Elido, and receive click-threshold and scan-failure alerts in your server.
Connect Google Analytics 4 to Elido
Forward Elido conversion events to GA4 via the Measurement Protocol — Measurement ID, API secret, and how client_id is mapped.
Connect HubSpot to Elido
Forward conversion events from Elido into HubSpot contacts and deals via OAuth — field mapping, refresh tokens, and what gets written.
Connect Linear to Elido
Auto-open Linear issues when a link hits a click threshold or a URL scan fails — API-token setup, team selection, no OAuth required.
Connect Meta Pixel (Conversions API) to Elido
Forward Elido conversion events to Facebook/Instagram ads via the Meta Conversions API — Pixel ID, access token, test events.
Connect Mixpanel to Elido
Forward Elido click and conversion events to Mixpanel using your project token — distinct_id mapping and event property details.
Connect Notion to Elido
Sync your Elido links into a Notion database table — bidirectional, OAuth-based, no API key required.
Connect Pipedrive to Elido
Use your Pipedrive API token to create deals and move them through pipeline stages on Elido conversion events.
Connect Salesforce to Elido
Native Salesforce package is in ISV review — use generic webhooks today as a bridge.
Connect Sentry or GlitchTip
Send Elido webhook events to Sentry / GlitchTip as issues — useful for tracking redirect failures, abuse flags, and TLS renewal alerts.
Connect Slack to Elido
Install the Elido Slack app, pick a channel for alerts, use the /shorten command, and revoke access when you're done.
Connect Telegram to Elido
Create a Telegram bot with BotFather, find your chat ID, and configure Elido to send threshold and scan alerts to a DM or group.
Use Elido in Claude Desktop and Cursor
Add the Elido MCP server to Claude Desktop or Cursor IDE, understand available tools, and fix common connection issues.
Migrate from Bitly to Elido
Step-by-step: export your Bitly links using an API token, run the importer, understand what carries over and what doesn't.
Migrate from Dub.co to Elido
Use a Dub read-scoped API token to import links, tags, and folders. Click counts snapshot at cutover.
Migrate from Rebrandly to Elido
Step-by-step: get your Rebrandly API key, run the slashtag importer, understand dedup behavior and what doesn't carry over.
Migrate from Short.io to Elido
Import every Short.io link and branded domain into Elido — API key setup, domain mapping, and what carries over.
Migrate from TinyURL to Elido
Export a CSV from TinyURL Pro and upload it to Elido — alias mapping, collision handling, and what the free tier can't export.
Use Elido in self-hosted n8n
Install the @elidoapp/n8n-nodes-elido community node, configure credentials, and build your first workflow.
Webhooks: subscribe to link and click events
Configure an HTTP endpoint to receive real-time events from Elido — link created, link clicked (aggregated), domain verified, abuse flagged, and more.
Zapier recipes for Elido
Five ready-made Zap patterns — shorten links from Gmail, log clicks to Sheets, create links from Airtable, and more.
Billing & plans
4Plans, EU VAT, invoices, plan changes, refunds.
Plans, EU VAT, and invoices
How VAT is calculated for EU customers, where invoices live, and how to add a tax ID for reverse-charge.
Plan changes and refunds
How upgrades, downgrades, and cancellations work — timing, proration, and what you're owed if something goes wrong.
Usage, caps, and overages
How clicks and links are counted, what happens at the plan cap, and how overage charges work.
White-label and resell Elido
Run Elido under your own brand — custom logo, colours, email sender, and reseller pricing for end customers.
Security & SSO
5SAML, SCIM, audit log, IP allow-list, 2FA.
Delete your account (GDPR)
Request deletion of your Elido account and workspace data — what gets erased, what's retained, and how long the process takes.
Audit log
What gets recorded in the workspace audit log, how long entries are kept, and how to export them.
IP allow-list for dashboard access
Restrict dashboard logins to known IP ranges, what CIDR formats are supported, and how to recover if you lock yourself out.
SSO, SCIM, and two-factor authentication
Enable SAML SSO for your workspace, automate provisioning with SCIM, and require 2FA for everyone.
Workspace roles and custom RBAC
Built-in roles (Owner, Admin, Editor, Viewer), what each can do, how custom roles work on Business, and how role changes interact with API keys.
Still stuck?
Email [email protected] or hit the contact form. EU business hours; replies within one working day.