How can we help?

Create your Elido account

Sign up for Elido in under a minute and verify your email so you can start shortening links.

Shorten your first link

Create a short link in the Elido dashboard, customise the slug, and copy it to your clipboard.

Invite your team

Add members to your workspace, pick the right role, and (optionally) wire up SCIM for auto-provisioning.

Bulk import links from a CSV

Format a CSV, import up to 50,000 links in one run, and fix errors the importer flags before anything is written.

Customise your slug

Pick a memorable slug, keep it short for QR codes, and avoid the case-sensitivity gotchas.

Set link expiry and password protection

Make a link self-destruct on a date, after a click count, or behind a password.

QR codes

Generate, customise, and download a QR code for any short link — including colour, logo, and vector formats for print.

UTM parameters and campaign tracking

Add UTM tags to links individually or via the campaign builder, and see attribution flow end-to-end in GA4.

Understanding click events

What we record on each click, what we don't, and how the data flows through our analytics pipeline.

Conversion tracking

What a conversion is in Elido, how to send conversion events, where to place the pixel, and how attribution windows work.

Export your analytics data

Download click events as CSV, schedule recurring exports, or stream into ClickHouse from your own pipeline.

Add a custom domain

Bring your own domain (e.g. links.acme.com) to Elido and have TLS provisioned automatically.

Troubleshoot TLS errors on a custom domain

Why TLS certificate issuance failed and the three fixes that resolve 95% of cases.

API keys and SDK quickstart

Issue your first Elido API key, set the right scopes, and shorten a link from the command line.

Rotate or revoke an API key

Roll a new key, retire the old one, and clean up after a leak — without breaking live integrations.

API key roles and permissions

The three key roles (viewer, editor, admin), which one fits common use cases, and what to do when you hit a 403.

Connect Asana, ClickUp, Trello, or Monday.com

Overview of how to connect each of the four main project management tools to Elido, and how to pick the right one for your workflow.

Connect Discord to Elido

Create a Discord incoming webhook, paste it in Elido, and receive click-threshold and scan-failure alerts in your server.

Connect Google Analytics 4 to Elido

Forward Elido conversion events to GA4 via the Measurement Protocol — Measurement ID, API secret, and how client_id is mapped.

Connect HubSpot to Elido

Forward conversion events from Elido into HubSpot contacts and deals via OAuth — field mapping, refresh tokens, and what gets written.

Connect Linear to Elido

Auto-open Linear issues when a link hits a click threshold or a URL scan fails — API-token setup, team selection, no OAuth required.

Connect Meta Pixel (Conversions API) to Elido

Forward Elido conversion events to Facebook/Instagram ads via the Meta Conversions API — Pixel ID, access token, test events.

Connect Mixpanel to Elido

Forward Elido click and conversion events to Mixpanel using your project token — distinct_id mapping and event property details.

Connect Notion to Elido

Sync your Elido links into a Notion database table — bidirectional, OAuth-based, no API key required.

Connect Pipedrive to Elido

Use your Pipedrive API token to create deals and move them through pipeline stages on Elido conversion events.

Connect Salesforce to Elido

Native Salesforce package is in ISV review — use generic webhooks today as a bridge.

Connect Slack to Elido

Install the Elido Slack app, pick a channel for alerts, use the /shorten command, and revoke access when you're done.

Connect Telegram to Elido

Create a Telegram bot with BotFather, find your chat ID, and configure Elido to send threshold and scan alerts to a DM or group.

Use Elido in Claude Desktop and Cursor

Add the Elido MCP server to Claude Desktop or Cursor IDE, understand available tools, and fix common connection issues.

Migrate from Bitly to Elido

Step-by-step: export your Bitly links using an API token, run the importer, understand what carries over and what doesn't.

Migrate from Dub.co to Elido

Use a Dub read-scoped API token to import links, tags, and folders. Click counts snapshot at cutover.

Migrate from Rebrandly to Elido

Step-by-step: get your Rebrandly API key, run the slashtag importer, understand dedup behavior and what doesn't carry over.

Migrate from Short.io to Elido

Import every Short.io link and branded domain into Elido — API key setup, domain mapping, and what carries over.

Migrate from TinyURL to Elido

Export a CSV from TinyURL Pro and upload it to Elido — alias mapping, collision handling, and what the free tier can't export.

Use Elido in self-hosted n8n

Install the @elidoapp/n8n-nodes-elido community node, configure credentials, and build your first workflow.

Zapier recipes for Elido

Five ready-made Zap patterns — shorten links from Gmail, log clicks to Sheets, create links from Airtable, and more.

Plans, EU VAT, and invoices

How VAT is calculated for EU customers, where invoices live, and how to add a tax ID for reverse-charge.

Plan changes and refunds

How upgrades, downgrades, and cancellations work — timing, proration, and what you're owed if something goes wrong.

Usage, caps, and overages

How clicks and links are counted, what happens at the plan cap, and how overage charges work.

Audit log

What gets recorded in the workspace audit log, how long entries are kept, and how to export them.

IP allow-list for dashboard access

Restrict dashboard logins to known IP ranges, what CIDR formats are supported, and how to recover if you lock yourself out.

SSO, SCIM, and two-factor authentication

Enable SAML SSO for your workspace, automate provisioning with SCIM, and require 2FA for everyone.