Draft. The Elido legal entity is being finalised before public launch; this page will be re-issued under that entity. Until then, contact [email protected] for an executable version.
Sub-processors
Vendors that may process customer data on Elido's behalf. To receive 30-day advance notice of any change, email [email protected].
| Vendor | Purpose | Location |
|---|---|---|
| Hetzner Online GmbH | Compute (app + edge), database hosting | EU (Germany, Finland) |
| OVHcloud | Edge POP for APAC region | Singapore |
| Backblaze, Inc. | Encrypted off-site backups (database + object storage) | EU (Amsterdam) |
| Resend | Transactional email delivery (sign-up, recovery, receipts) | EU (Amsterdam), US |
| Universal Bank JSC (monobank Plata) | Card payments + acquiring | EU / UA |
| Coinbase Commerce | Optional crypto payments | US |
| MaxMind, Inc. | GeoLite2 IP-to-country data (no PII shared) | US (offline data only) |
| Cloudflare | Turnstile CAPTCHA + on-demand TLS for customer domains | Global (EU regional routing) |
| Crisp IM SAS | Live chat widget (optional, opt-in by interaction) | EU (France) |
Related: Data Processing Addendum, Privacy.