Draft. The Elido legal entity is being finalised before public launch; this page will be re-issued under that entity. Until then, contact [email protected] for an executable version.

Sub-processors

Thirteen vendors that may process customer data on Elido's behalf. To receive 30-day advance notice of any change, email [email protected].

VendorPurposeLocation
Hetzner Online GmbHCompute (app + edge), database hosting; also the redirect edge node in Ashburn, USEU (Germany, Finland); US (Ashburn)
OVHcloudRedirect edge node for Asia-Pacific (receives visitor IP addresses and requests)Singapore
Backblaze, Inc.Encrypted off-site backups (database + object storage)EU (Amsterdam)
ResendTransactional email delivery (sign-up, recovery, receipts)EU (Amsterdam), US
Universal Bank JSC (monobank Plata)Card acquiring for customers in UkraineUA
Paddle.com Market LimitedMerchant of record and card payments for customers outside UkraineUK / EU / US
Coinbase CommerceCrypto payments (not enabled by default)US
MaxMind, Inc.GeoLite2 IP-to-location databases, used offline (no personal data shared)US (offline data only)
CloudflareTurnstile CAPTCHA on sign-up and login; DNS and proxyGlobal (EU regional routing)
Crisp IM SASLive chat widget (script loads on page load when enabled)EU (France)
Anthropic, PBCAI features (prompts you submit are sent to the model API when you use them)US
WorkOS, Inc.Enterprise SSO and SCIM provisioning (only for workspaces that configure it)US
Google LLC (Safe Browsing)URL reputation checks of link destinations at creation and re-scanUS

Related: Data Processing Addendum, Privacy.