Talk to a human
We answer email. No chat bots, no ticketing portal — usually within the working day.
Sales & demos
Pricing for teams above 1M clicks / month, custom contracts, dedicated POPs.
Customer support
Anything broken, billing questions, account changes.
Security
Vulnerability disclosure, bug bounty intake, security questionnaires.
Privacy & GDPR
DSAR requests, DPA execution, sub-processor questions.
Press
Briefings, quotes, comments on industry coverage.
Careers
We're not currently hiring at scale — feel free to introduce yourself anyway.
Office
Elido Inc., Tallinn, Estonia (EU)
Mon–Fri 09:00–18:00 EET
EE registration coming with GA — invoices route through our German entity until then.
How fast we reply
| Channel | p50 | p95 |
|---|---|---|
| Sales | Under 2 hours | Same business day |
| Support (Pro & Business) | Under 4 hours | Next business day |
| Security | Under 24 hours | 72 hours |
| Privacy / GDPR | 3 business days | 30 days (regulatory cap) |