What you'll see
- How clicks and links are counted toward your monthly plan limits.
- What happens at your plan limit: links are a hard cap, clicks never stop your redirects.
- How to monitor your usage in real time and act before you hit the cap.
Your plan includes a monthly click allowance and a link cap. Understanding how both are counted — and what happens when you hit them — saves surprises on your invoice.
What counts as a click
Every redirect through an Elido short URL counts as one click. This includes:
- A human visiting the link in a browser.
- A bot or crawler following the URL (we filter known bots from analytics display, but they still count toward your billing quota).
- Redirects triggered by your own testing.
Clicks are counted per calendar month (UTC). The counter resets on the first of each month regardless of your billing cycle. Your current click count is visible in real time at Settings → Billing → Usage.
What counts as a link
A link is any active short URL in your workspace. Archived or deleted links don't count. Links you share across workspaces (if that feature is on your plan) count once in the workspace that owns them.
Plan limits: links and clicks
Links are a hard cap. Your plan includes a fixed number of active links. When you reach it, you can't create more until you free some up or move to the next plan size (Pro 250 / 500 / 1K / 2K / 5K, Business 50K to 5M). The upgrade takes effect immediately and is prorated, so you pay only for the rest of the billing period. There are no link packs and no per-link overage fees.
Clicks never stop your redirects. Your plan includes a monthly allowance of tracked clicks. If you go over it, your links keep redirecting. We email you at 80% and at 100% of the allowance and suggest the next plan size. There are no overage prices and no surprise charges. On Free, clicks past the cap still redirect, but tracking pauses until the next month.
Monitoring your usage
The Usage widget on your billing page shows:
- Clicks used this month vs. your included allowance.
- Links used vs. your plan cap.
- Seats and custom domains used vs. limits.
A progress bar turns amber at 80% and red at 100%. You'll also get an email notification at 80% and 100% of your click allowance if email alerts are enabled in Settings → Notifications.
What to do when you're close to the cap
Options, roughly in order of effort:
- Upgrade your plan if you consistently use 80%+ of your allowance.
- Clean up unused links to bring your link count down, if that's what's near the cap.
- Check for unexpected traffic — a viral share or a scraper hitting your links can burn through clicks fast. The analytics page shows unusual spikes.
Troubleshooting
My click counter jumped overnight. Check Analytics → Click events for a breakdown by referrer and device. A spike from a single referrer usually means a link was shared somewhere high-traffic. A spike with no referrer and bot-like user agents often means a crawler.
I hit the link cap but I don't see that many links. Links that are disabled or have expired still count toward your cap. Go to Links, filter by status, and archive or delete links you no longer need.
Will I be charged if I go over my click allowance? No. Redirects keep working and nothing extra is billed. We email you at 80% and 100% so you can move to the next plan size if you want to.