Connect Slack to Elido

The Elido Slack app does two things: it gives you a /shorten slash command in any channel, and it posts click-threshold and scan-failure alerts to a channel you choose. Setup takes about two minutes.

Install the app#

1. Go to Settings → Notifications in the Elido dashboard.
2. Click Add to Slack. This opens the Slack OAuth screen.
3. Select the workspace you want to install into. You must be a Slack workspace admin, or ask one to approve the install.
4. Review the requested scopes — chat:write, commands, incoming-webhook, users:read — and click Allow.
5. Slack redirects you back to Elido. You'll see a green check and the workspace name.

The OAuth token is encrypted at rest with your workspace KMS key. Elido does not store your Slack messages.

Pick a channel for alerts#

1. In Settings → Notifications, find the Slack section.
2. Click Edit channel.
3. Choose any public channel from the list, or paste a private channel ID. Private channels require the Elido bot to be invited first (/invite @Elido in that channel).
4. Click Save. Send a test notification with the Test button — expect a message within 3 seconds.

Use the /shorten command#

In any Slack channel or DM, type:

/shorten https://example.com/very-long-path

Elido replies in-thread with the short link and the click count (0 for new links). The link is created in your default workspace with no tags. To apply a tag, add it after a space:

/shorten https://example.com/path tag:newsletter

The command respects your plan's click-cap and custom-domain settings. If you're on Free, the link uses f.elido.me.

Configure alert thresholds#

Go to Settings → Notifications → Slack. For each link or campaign, you can set:

• Click threshold — post when a link crosses N clicks.
• Scan failure — post when our URL scanner flags a destination as malicious.
• Expiry warning — post 24 hours before a link expires.

Each alert includes the link slug, the event type, and a direct link to the analytics view.

Remove Slack access#

1. In Elido: Settings → Notifications → Slack → Disconnect.
2. In Slack (belt-and-suspenders): Workspace settings → Connected apps → Elido → Remove.

Disconnecting from Elido side immediately stops all alerts and slash commands. The Slack OAuth token is deleted from our database within 60 seconds.

Troubleshooting#

/shorten returns "dispatch_failed" — The Elido app isn't installed in this workspace. Ask your Slack admin to approve the install.

Alerts aren't arriving — Check that the target channel is still accessible. Elido logs a delivery failure in Settings → Notifications → Delivery log. A deleted channel or a private channel the bot was removed from are the two most common causes.

OAuth screen says "This app is not approved" — Your Slack workspace has app approval enabled. An admin needs to approve the Elido app at https://slack.com/apps before the install can complete.

Duplicate alerts — If you have two workspaces in the same Slack workspace, each fires its own alerts. Remove the integration from the workspace you don't want alerts from.